Sunday, 02 November 2014 00:00

Using OWA - Outlook Web application

Web Mail, or OWA as it’s known in Exchange, is a great way to access your email wherever you are without having to setup an email application. As long as you have access to a web browser, you should be able to get into your email.

Using OWA is very easy, in any web browser, go to the address:- 

You should see something like this 


Login using your email address/password and you will be able to see your email/calendar/ contacts and send/receive emails.

Help can be found here

OWA may not work properly with certain browsers such as google chrome. If you have problems with one browser, try another like firefox or safari.

Outlook Web App - hints & tips

Can I change the colour of the web app?

You can change the theme of webmail by logging in and clicking options - Select a Theme

Can I setup an out of office reply?
Yes, go to options - Set Automatic Replies. Remember to setup messages for people both inside and outside your organisation if you want everyone to get a message. Remember that people will only receive one out of office message for you. The next time the same person emails, they won’t receive another OOF.

How do I set up a signature?
Options - Settings - E-mail Signature. You can use HTML but remember that the more fancy you try to make it, the more chance it has of looking weird on some peoples’ machines and the more likely it is to get your email listed as a spam/junk email. Try to keep signatures short with only the absolutely necessary information.

How do I force a signature to every email sent from everyone in the organisation?
This is called an email Disclaimer and is an additional low cost option available by contacting us.
We can automatically add a signature/disclaimer to everyone’s email without you having to set each one up individually. Great for compliance.

How do I change my password?
Just login and go to Options - Settings - Change Password. Specify the current password and then the new password twice. This is the fastest way to set the password but please be aware that the old password will continue to work for a short time afterwards. This is normal.

How do I change my password if I don’t know my current password?
We can change your password for you. Contact us for further assistance.

I’m still getting too much spam/junk email?
Spam email increases every day and although basic spam filtering is included in your exchange package, if you want a much improved anti-spam package for just a few pence a month, We can add an additional SPAM protection system as an additional low cost.

Published in Microsoft Exchange