At ConCom offer website maintenance packages that are professional, inexpensive and take care of all your web support needs.

We work with you to ensure that your website always runs smoothly and help provide a real and measurable return on investment.

To ensure that your website is doing a good job you must:

  • Ensure the content is relevant and current
  • Test and fix any functionality problems.
  • Keep software and core components up to date for general running of the site, but mainly security
  • Regularly analyse the statistics, and use the information to help improve the site further.

Website Maintenance Packages Overview

See our website maintenance & support packages below, however, we can provide you with a tailor-made package developed to match the specific needs of your businesses.

Small Business

£100 per Month or £1100 billed Annually

If you're a small business, this support package may be an ideal way for you to keep on top of your website without running up huge costs.

What you get:

  • Rapid Response via our support ticket system or E Mail.
  • up-to 60 minutes support time per month (includes making changes to your website, digital image manipulation and telephone support) - This does not carry over to next month.
  • Quarterly site link check.
  • Quarterly site traffic stats and analysis.
  • Weekly Security & Site Audit.
  • Weekly back up of your site - We'll back all your website files, databases and then store them on a secure server off site.

Ultimate

£200 per Month or £2200 billed Annually

If you need more regular updates to your websites content  and you want to make sure your website is working well, our "Ultimate" support package is recommended.

What you get:

  • Check core components for new upgrades monthly
  • Rapid Response via our support ticket system or E Mail
  • up-to 90 minutes support time per month (includes making changes to your website, digital image manipulation and telephone support) - This does not carry over to next month.
  • Monthly site link check.
  • Weekly Security & Site Audit.
  • Weekly site traffic stats and analysis.
  • Weekly Back up of your site - We'll back all your website files, databases and then store them on a secure server off site.

Pro

£350 per Month or £3800 billed Annually

If your website is absolutely critical to your business, our Pro support package is ideal for you.

What you get:

  • Rapid Response via our support ticket system or E Mail
  • Up-to 120 minutes support time per month (includes making changes to your website, digital image manipulation and telephone support) - This does not carry over to next month.
  • Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
  • Upgrade all core componets and software
  • Check and perform any server and caching tweaks for optimal speed.
  • Monthly site traffic stats and analysis
  • Weekly site traffic stats and analysis.
  • Daily Security & Site Audit.
  • Daily Back up of your site - We'll back all your website files, databases and then store them on a secure server off site.

Pay As you Go

The cost for PAYG support 50 Per Hour.

Your support credit can be used for any maintenance on your website. Our existing clients use our support services for:

  • Updating text
  • Adding new images
  • Adding Newsletters
  • Making their website more search engine friendly
  • Telephone support and consultancy
  • Backing up
  • Upgrading and keeping site secure
  • CMS Website Training