Andy Connell

Andy Connell

Monday, 02 May 2016 00:00

MS Exchange iPhone/iPad Setup

Auto Setup

Choose the following menus

Settings > Mail, contacts,calendars > Add Account...




Simply enter your  Email address and password then click Next. The system should go away for a few seconds, verify the connection and then show the final screen with everything marked on.

You can of course choose not to sync any of these items by marking them off but most people will want them all on.

Press save and that’s all there is to it.

Note, it will take a few minutes for your email to start syncing so dont worry if you go into the mail application and you get an error or nothing is in there. It will start to work over the next few minutes.

ios auto exchange 2

If you were asked more questions than these then you should follow the manual setup guide which follows on the next few pages. 

iPhone/iPad (manual setup)

 Choose the following menus

Settings > Mail, contacts,calendars > Add Account...



Choose Exchange and you should see the next screen appear

Enter the full email address of the mailbox you’re setting up, the password you chose and tap next.

On the Next screen:

Enter the server name which is :

Leave the Domain field blank

In the Username field enter your email address again

Finally the password and tap next



If all goes well, you’ll see the following screen where you can choose which features you wish to synchronise then press Save.



Note, it will take a few minutes for your email to start syncing so don’t worry if you go into the mail application and you get an error or nothing is in there. It will start to work over the next few minutes.

Occasionally the phone may stop syncing in which case deleting and re-adding the account as you’ve just done above will get it working again.

Sunday, 02 November 2014 00:00

Set up for MS exchange in Outlook 2011

Double click the Outlook 2011 icon to start it and if it asks you to create an account, choose Exchange and follow the instructions. If it does not ask you to setup an account, call up Outlook - Preferences - Accounts and then enter your account information.


Enter your Email address, set method to User Name and Password. Username is your email address again, and Password is your mailbox password then click Add Account.


Outlook should ask you if it’s ok to allow the Exchange Server to configure outlook. You should tick Always use my response for this server and click Allow.


If all has gone well, you should see something like the below screenshot and the dot by the account name should turn from amber to green. You can close that window and start using Outlook 2011



Sunday, 02 November 2014 00:00

Set up full MS exchange email in Apple Mail

Apple Mail (auto setup)

Fire up Apple mail by clicking on the stamp icon and then go to the FILE menu and choose ACCOUNTS - you should see the window below.


Click the EXCHANGE image and it should take you to the add account section (cont.) 

The Name: should be your name

Email address: your email address

Password: is the Password you chose 

In most cases you should see something like this 


Click continue and you should see 


...and that’s all there is to it!

If you do not see the account summary page after initially adding your username & password, you will need to enter some extra details manually.

Enter the email address in the email address box, the full email address as the user name, leave the domain field blank, enter as the server and press done
Sunday, 02 November 2014 00:00

Using OWA - Outlook Web application

Web Mail, or OWA as it’s known in Exchange, is a great way to access your email wherever you are without having to setup an email application. As long as you have access to a web browser, you should be able to get into your email.

Using OWA is very easy, in any web browser, go to the address:- 

You should see something like this 


Login using your email address/password and you will be able to see your email/calendar/ contacts and send/receive emails.

Help can be found here

OWA may not work properly with certain browsers such as google chrome. If you have problems with one browser, try another like firefox or safari.

Outlook Web App - hints & tips

Can I change the colour of the web app?

You can change the theme of webmail by logging in and clicking options - Select a Theme

Can I setup an out of office reply?
Yes, go to options - Set Automatic Replies. Remember to setup messages for people both inside and outside your organisation if you want everyone to get a message. Remember that people will only receive one out of office message for you. The next time the same person emails, they won’t receive another OOF.

How do I set up a signature?
Options - Settings - E-mail Signature. You can use HTML but remember that the more fancy you try to make it, the more chance it has of looking weird on some peoples’ machines and the more likely it is to get your email listed as a spam/junk email. Try to keep signatures short with only the absolutely necessary information.

How do I force a signature to every email sent from everyone in the organisation?
This is called an email Disclaimer and is an additional low cost option available by contacting us.
We can automatically add a signature/disclaimer to everyone’s email without you having to set each one up individually. Great for compliance.

How do I change my password?
Just login and go to Options - Settings - Change Password. Specify the current password and then the new password twice. This is the fastest way to set the password but please be aware that the old password will continue to work for a short time afterwards. This is normal.

How do I change my password if I don’t know my current password?
We can change your password for you. Contact us for further assistance.

I’m still getting too much spam/junk email?
Spam email increases every day and although basic spam filtering is included in your exchange package, if you want a much improved anti-spam package for just a few pence a month, We can add an additional SPAM protection system as an additional low cost.

Google has recently announced that going HTTPS — adding a SSL 2048-bit key certificate on your site — will give you a ranking boost.

Google says this gives websites a small ranking benefit, only counting as a “very lightweight signal” within the overall ranking algorithm. In fact, Google said this carries “less weight than other signals such as high-quality content.” Based on their tests, Google says it has an impact on “fewer than 1% of global queries” but said they “may decide to strengthen” the signal because they want to “encourage all website owners to switch from HTTP to HTTPS to keep everyone safe on the web.”

As you may recall, at SMX West, Matt Cutts, Google’s head of search spam, said he’d love to see SSL a ranking factor in Google’s algorithm. Well, just a few months after that statement, and while he is on a leave break, Google is making it a happen. 

Help your website rank higher with an SSL certificate

As part of Google's ambitions to make the web safer it has announced it is now giving preference to secure websites and pages with HTTPS. To benefit from this boost, websites must carry SSL certificates. SSL certificates are easy to add to a domain and can be set up by us within 12-24 hours.

How an SSL certificate could benefit your website

Your customers will be able to protect the data that's transferred to and from your website.
SSL certificates encrypt data so hackers can't read it. This will protect sensitive data such as credit card numbers, passwords and more.

  • Give your customers peace of mind with the knowledge that all data is encrypted and safeguarded against third party access
  • Reduce costs and increase payment options by taking online payments without a third party

We provide SSL certificates from Globalsign for use within our hosting packages & as with or hosting packages provie a full managed service.
We can purchase and set up a 256 bit SSL certificate for just £125 a year or provide a super secure EV SSL & set up for £450 a year.

Please Contact Us for more information about SSL certificates

Some other Geeky stuff that may be of interest




Thursday, 10 July 2014 00:00

Fit Out Estimating

Fit Out Estimating, have a been a long term client of ConCom Website Design, with a couple of different directory style sites. This project was a redesign of there older Joomla 1.5 site.

Rather than migrate Joomla 1.5 to the newer Joomla 3 versions, we decided to start from scratch, especially as it now only contains a few pages.

Site is designed with nice big images, clean lines and fully responsive using UI Kit.

You can no longer setup email on the Galaxy S3 stock app after their most recent software update; you will now need to go to the Google Play Store and download K-9 Mail. The same applies for most Android devices.

> Open the email client. If it doesn't immediately prompt you to add an account, then press Menu -> More -> Accounts. Press Menu again -> Add Account:

> Fill in these details:

Username: <email address>
Password: <password>

> Press Manual Setup
> Select IMAP (For POP3 move to next section)
> Fill in these details:

Username: <email address>
Password: <password>
IMAP Server: mail.<your domain>
Security: None
Authentication: PLAIN
Port: 143
Auto-detect IMAP namespace: Untick
IMAP path prefix: <leave empty>
Compression: 3 ticks by default

> Press Next

SMTP Server: mail.<your domain>
Security: None
Port: 587
Require Sign-in: Tick
Authentication: PLAIN
Username: <email address>
Password: <password>

> Assign a name for the account, and you're done.


> Fill in these details:

Username: <email address>
Password: <password>
POP3 Server: mail.<your domain>
Security: None
Authentication: PLAIN
Port: 110

> Press Next

SMTP Server: mail.<your domain>
Security: None
Port: 587
Require Sign-in: Tick
Authentication: PLAIN
Username: <email address>
Password: <password>

> Assign a name for the account, and you're done.
Thursday, 03 April 2014 00:00

Joomla or Wordpress - Which do I choose?

Joomla or Wordpress? You may think your answer here is a no brainer or may not really have an idea. ConCom website design can build you a website using either platform, but we tend to sway towards Joomla.

Joomla is most definitely the way to go. WordPress is great if you just want the basics like a blog and simple content management but Joomla provides that and much more.
With Joomla, you can create complex sites very easily & therefore cost effectively. We often use Joomla to create website that utilise eCommerce, business directories, forums & much more 

With proper configuration, Joomla is so more secure and with proper configuration can also perform very well within the world SEO
Joomla is constantly evolving and working on ways to be more and more user friendly and its exciting times ahead with Joomla 3.5 just around the corner.

Using Joomla or Wordpress. These are probably both equal when it comes to design and templates available to use. Offering themed templates and options to customize.

The features offered by Joomla make it much easier and more user friendly.
Content Versioning will automatically save changes to your work as new versions and keep the old in case you need to revert. The Joomla APP store now makes it much easier to add plugins as well.

Joomla now offers a completely renovated template system with updated bootstrap for creating Responsive Websites & now allows you to make many changes without FTP access.

The Joomla media manager makes it easier to handle all of your mime type settings in order to handle any type of media file. The media manager is incorporated into the article editor making it easy to grab media files and adding them on the fly.

Content, Content, Content!!! Joomla also allows you to easily integrate RSS feeds and content from other places right into your site. Your users can also have your content delivered right to their favorite RSS reader.

The extensions that can be added to Joomla seem to be endless. Everything from newsletters to mobile apps. WordPress just does not compare. If basic is all you want then WordPress may be okay for you but if you want a site that is just going to make everyone say wow then Joomla is the way to go!

Want coordinate events on the Web? Joomla has apps for that. From Event Calanders, Restaurant booking systems or ticket sales. Joomla has the ability to bring everyone together when the time is right for you.

Guestbooks, surveys, forms and polls. Joomla is your place for everything. With so many choices, your site will forever be ahead of the curve. Incorporating everything you could possibly need could never be easier.

All of this can be overwhelming and we summarise very easily.

If you just want a very simple Blog type website Wordpress will be OK for you, but anything more, we suggest using Joomla - We love Joomla so much that we actually would create a simple, basic blog site using Joomla too, unless you speciffically want to use Wordpress.

Trying to decide what features of Joomla that you want to use and which ones are just not right for you. With so much to choose from, making the wrong decision can happen easily. ConCom Website design are highly trained to work with you and your needs.  We want to know what is right for you and we want to help you come to the best decisions for your site. We are ready to make the WOW factor for your website a standard option. 

Wednesday, 18 December 2013 00:00

Cookies and the EU Cookie Laws

Almost all websites use cookies, or little data files, to store information on a user's web browser. Cookies may be stored on a user's computer or on a mobile device. Cookies can be useful for any website looking to personalize or enhance user site experience or increase the relevancy of an online advertisement to the user thereby increasing ad click-through rates and advertising revenues.

Because cookies have been used without any notice to website visitors, cookies have gotten a bad name among privacy advocates. In response to these concerns, the EU has enacted rules for websites hosted within EU member countries and websites intended for EU audiences. These rules require websites that use cookies (where not strictly necessary to enjoy the site) to inform users whether the site uses cookies, how the cookies are being used, and to obtain the users' consent for the cookie related activities. The intent of the cookie law is to provide users with more control over their personal information on the web. An example of a "strictly necessary" use would be when a customer is adding an item to a checkout card or proceeding to a checkout screen to close a purchase or transaction - also known as "session ID" cookies.

Most websites do not currently display any kind of cookie notice even though it is now law in the EU. Although a website may have a privacy policy, the UK Information Commissioner's office has issued guidance that a website owner should not rely on the privacy policy alone as notice because such policies may be hard to find or hard to understand for the average user. Additionally, depending on the nature of the information that a cookie collects (such as health information), explicit consent may be more prudent to ensure legal compliance. Finally, now that the provision is law, there are complaint and enforcement mechanisms in place for consumers to utilize against offending sites that use cookie information without the consent of the user.

Although the law has been interpreted to provide for additional exemptions and exceptions, like the "strictly necessary" exception, website owners would be hard pressed to keep track of every new opinion or wrinkle in interpretation. As such, a clear and explicit cookie notice and consent that a user sees one time, and (usually) forgets is the surest way to ensure legal compliance.

We can do that for you from just £50, which includes backing up your site, adding the notice, and backing it up once more.

Statistics show that a very small number of site users actually opt-out of allowing a site to use cookie information, so there's little evidence to suggest that legal compliance will result in decreased revenue for websites that rely on cookies extensively. In fact, the added transparency increases the levels of trust between website and user. Furthermore, once a user has provided consent for the uses of cookies, such consent may be then carried for as long as the user visits the website.

Contact ConCom Web Design if you have a Wordpress or Joomla site that doesnt already have a cookie notice as we can add one for just £50. We can also add this for any other site, though we cannot guarentee this can be done at a one of fee of £50, but it wont be much more

Website design involves combining a variety of elements to construct an attractive and informative site for web visitors to explore. However, when you are first learning about this type of design, all the terms seem to sound almost sound like a different language. When you set out to design your website, you need to learn what the following terms mean.

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