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Website Maintenance
At ConCom offer website maintenance packages that are professional, inexpensive and take care of all your web support needs.We work with you to ensure that your website always runs smoothly and help provide a real and measurable return on investment.
To ensure that your website is doing a good job you must:
- Ensure the content is relevant and current
- Test and fix any functionality problems.
- Regularly analyse the statistics, and use the information to help improve the site further.
Website Maintenance Packages Overview
See our website maintenance & support packages below, however we can provide you with a tailor-made package developed to match the specific needs of your businesses.
We offer a 50% reduction of these maintenance packages when coupled with an Internet Marketing (SEO) package.
All Maintenance support packages prices are monthly in advance, but can be invoiced quarterly or annually.
- Bronze Support - £25
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If you're a small business, the Bronze support package may be an ideal way for you to keep on top of your website without running up huge costs, or spending valuable time yourself.
What you get:
- Rapid Response via our support ticket system or E Mail.
- up-to 60 minutes support time per month (includes making changes to your website, digital image manipulation and telephone support).
- Quarterly site link check.
- Quarterly site traffic stats and analysis.
- Quarterly Back up of your site - We'll back all your website files, databases and then store them on a secure server off site.
- Silver Support - £35 ( Best Value )
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If you need more regular updates to your websites content and you want to make sure your website is working well, a Silver support package is recommended.
What you get:
- Included Web & E Mail Hosting
- Rapid Response via our support ticket system or E Mail
- up-to 90 minutes support time per month (includes making changes to your website, digital image manipulation and telephone support)
- Quarterly site link check
- Monthly site traffic stats and analysis
- Monthly Back up of your site - We'll back all your website files, databases and then store them on a secure server off site
- Gold Support - £50
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If your website is absolutely critical to your business, our Gold support package is ideal for you.
What you get:
- Included Web & E Mail Hosting
- Rapid Response via our support ticket system or E Mail
- up-to 120 minutes support time per month (includes making changes to your website, digital image manipulation and telephone support)
- Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
- Weekly site traffic stats and analysis
- Weekly Back up of your site - We'll back all your website files, databases and then store them on a secure server off site
- Pay As You Go - Buy support credits in 1 hour chunks
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Each time you make a support request we will let you know how many minutes it will take, and upon completion of each task, we will update your remaining credit total.
The cost for support credit is £40 Per Hour for the first hour & £30 Thereafter
Your support credit can be used for any maintenance on your website. Our existing clients use their credit for services such as:
- Updating text
- Adding new images
- Adding Newsletters
- Making their website more search engine friendly
- Telephone support and consultancy
- CMS Website Training